Where fast meets reliable,
home internet

Say Yas!

Where fast meets reliable,
home internet

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Frequently Asked Questions

Need some answers? We got you covered. Here are some frequently asked questions.

Mixx by Yas MasterCard is a virtual card directly linked to your Mixx by Yas wallet; with Mixx by Yas Mastercard you can pay for goods and services to international online merchants where Mastercard payment is accepted.

Mixx by Yas MasterCard has a 16-digit card number, an expiry date and a security code named as a CVV.

  • You can call the Customer Care Agent by dialing 100. Mixx by Yas agent will confirm if your transaction has been successful or not and assist immediately.
  • Or you can do a self-reversal by Dial 150 *150*01#
    • Choose option 6, Self-Care (My Account)
    • Select Number 1, Transaction Reversal
    • Choose the transaction you want to reverse from a list by selecting a number.
    • Input your Mixx by Yas PIN to confirm.

Airtime Purchase transactions will not be reversed once completed successfully. It is therefore important that you check the number carefully with your recipient or amount before you send.

Mixx by Yas MasterCard is a virtual card directly linked to your Mixx by Yas wallet; with Mixx by Yas Mastercard you can pay for goods and services to international online merchants where Mastercard payment is accepted.
Mixx by Yas MasterCard has a 16-digit card number, an expiry date and a security code named as a CVV.

Airtime Purchase transactions will not be reversed once completed successfully. It is therefore important that you check the number carefully with your recipient or amount before you send.

Airtime Purchase transactions will not be reversed once completed successfully. It is therefore important that you check the number carefully with your recipient or amount before you send.

Airtime Purchase transactions will not be reversed once completed successfully. It is therefore important that you check the number carefully with your recipient or amount before you send.

Mixx by Yas MasterCard is a virtual card directly linked to your Mixx by Yas wallet; with Mixx by Yas Mastercard you can pay for goods and services to international online merchants where Mastercard payment is accepted.
Mixx by Yas MasterCard has a 16-digit card number, an expiry date and a security code named as a CVV.

Airtime Purchase transactions will not be reversed once completed successfully. It is therefore important that you check the number carefully with your recipient or amount before you send.

Mixx by Yas MasterCard is a virtual card directly linked to your Mixx by Yas wallet; with Mixx by Yas Mastercard you can pay for goods and services to international online merchants where Mastercard payment is accepted.
Mixx by Yas MasterCard has a 16-digit card number, an expiry date and a security code named as a CVV.

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Pack available for France

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Pack available for Central & East Africa (DRC, Burundi, Somalia, Uganda)

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Pack available for UK, Germany, Ireland, Norway, Turkey

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Pack available for SA, Mozambique, Angola, Botswana

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Pack available for Zambia, Malawi, Zimbabwe

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Pack available for Ghana and Nigeria

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Pack available for Ivory coast, Cameroon, Senegal

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Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

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Pack available for Egypt

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Pack available for India, China, Hong Kong, USA, Canada

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Pack available for Kenya, Rwanda, Ethiopia, Sudan

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Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, Yas will deduct the daily fee amount from your Mixx by Yas account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Mixx by Yas.
    • If payment is not made in time, the expected repayment will be deducted from your Mix by Yas account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Mix by Yas App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Mix by Yas app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.

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